Thank you for shopping at The Crystal Camellia Fine Jewelry Boutique. This page explains how shipping and returns work. It is a simple, draft policy — we can adjust it as the boutique grows.
Shipping
Shipping is calculated at checkout, based on your delivery address and the items in your order. You will see the exact shipping cost before you place your order.
Many of our pieces are dropship items, which means they ship directly from our supplier. Dropship items ship from the supplier’s location, so delivery times may vary by item and by supplier. If an order contains items from more than one supplier, it may arrive in more than one package.
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays caused by an incorrect address, or by the carrier once a parcel has left the supplier.
Returns
We accept returns within 30 days of delivery on undamaged items in their original condition and packaging. To start a return, please contact us first so we can help you with the next steps.
Some suppliers may have their own return rules. If a supplier states otherwise for a particular item, the supplier’s return policy applies to that item, and we will let you know when you contact us.
Items that have been worn, damaged, or altered cannot be returned. Please inspect your order when it arrives and contact us promptly if anything is damaged or incorrect.
Questions?
Call or text 971-259-3376 or email Diana@thecrystalcamellia.store — we are happy to help with shipping, delivery, or a return.